Monitoring guides are installed by default in the \Program Files\NetIQ Security Manager\OnePoint\Documentation\Monitoring Guides folder on the central computer, but may have been moved or copied to a different location in your environment. To reduce the risk of users referencing outdated monitoring guides, Security Manager now replaces the old monitoring guide in the default documentation folder with a blank monitoring guide. However, a known issue exists where Security Manager cannot simply remove old monitoring guides when installing updated modules. Since monitoring information for updated Security Manager modules is now available in the module release notes, monitoring guides have been discontinued. Configuration Wizard Allows Unsupported Characters Removal of Monitoring Guides.Excluded Account Names May Break Processing Rules.If you need further assistance with any issue, The following issues are currently being researched. NetIQ Corporation strives to ensure our products provide quality solutions for your enterprise software needs. For more information about enabling NT event logging manually in Trend Micro OfficeScan, see the Trend Micro OfficeScan documentation. If you would prefer Security Manager to modify Trend Micro configuration files, use the Web Console to enable NT event logging manually. Security Manager will automatically enable Trend Micro NT Event Logging. In the Configuration Wizard, select Allow SM to update Trend Micro to allow virus event logging. Security Manager requires that Trend Micro OfficeScan send its events to the NT Event Log. Information about using the Configuration Wizard, see the User Guide for NetIQ Security You can configure the module with the Configuration Wizard. For more information about how to follow the Configuration Wizard, click the Help icon in the lower left of the wizard. After you install the module, run the Configuration Wizard to configure the module. You can install this module using the Module Installer. Install the Windows agent with Trend Micro OfficeScan support on a separate computer from the database server or central computer.īefore you install Event Manager for Trend Micro for OfficeScan, you must first install Log Manager for Trend Micro OfficeScan in order for any event collection to occur.Ensure you have Security Manager 6.0 Service Pack 4 or later installed.Memory use for a Windows agent monitoring Trend Micro OfficeScan could reach 256 MB or higher. The amount of memory usage varies and depends on the environment, including event rate and other factors. For more information about agent requirements, see the Installation Guide for NetIQ Security Manager.Ĥ0 MB minimum. The following table lists additional requirements for a Windows agent computer monitoring Trend Micro OfficeScan. Event Manager for Trend Micro OfficeScan monitors events generated by Trend Micro OfficeScan, highlighting events that may indicate possible service outages of the virus detection system, as well as virus infections, so you can quickly take corrective or preventative actions. Trend Micro OfficeScan Client-Server Suite 10Įvent Manager for Trend Micro OfficeScan provides support for Trend Micro OfficeScan Client-Server Suite 8 and 10.Trend Micro OfficeScan Client-Server Suite 8.This release supports the following products: This document outlines why you should install this module, lists any installation requirements, and identifies any known issues. You can post feedback in the Security Manager forum on Qmunity, our community Web site that also includes product notifications, blogs, and the Security Manager user group. We hope you continue to help us ensure our products meet all your needs. We thank you for your time and valuable input. Many of these improvements were made in direct response to suggestions from our customers. This module for the Security Manager product includes usability improvements and resolves several previous issues. Event Manager for Trend Micro OfficeScan monitors the application and generates alerts when the application is unable to run or deliver alerts. Event Manager for Trend Micro OfficeScan monitors computers and ensures any significant condition, such as a virus attack, detected by the antivirus software is communicated to your operations staff in a timely manner. Configuring the Trend Micro OfficeScan ModuleĮvent Manager for Trend Micro OfficeScan allows you to monitor Trend Micro OfficeScan in real-time, highlighting events that may indicate critical issues or potential problems so you can take corrective action quickly.
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